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Chelsea Flower Show Closure

What are the dates for the Chelsea Flower Show

Chelsea Flower Show is on from 21st - 27th September 2021, but Stevie (designer & director) will be at the show preparing from Friday 17th and not back in the workshop until Monday 27th September.

Will the Scarlett Jewellery workshop be closed during Chelsea Flower Show?

We have a skeleton staff who can send out orders that are personalised and available from stock working Monday, Wednesday and Friday only.  If your order is in stock and requires no engraving we will of course ship it out to you during the show week.

 

What about personalised jewellery? When will that be made?

As Stevie does all the engraving no personalised jewellery will be made until her return after 27th September.  Orders will be made and shipped in date order - the orders placed first will be made and shipped first.

Am I able to request express delivery?

We have turned Express Delivery off as an option whilst the show is on to avoid disappointment if an order is placed on a day when the workshop is un-manned.  If your order is not engraved and urgent please put an order note on and we'll do our best to ship it to you asap.

 

If I need to return something what do I do?

If you need to return something for a refund or exchange we kindly request you hang onto it until after 27th so we can be sure someone is there to receive it when we're back.  You can email us on info@scarlettjewellery.com during this time with any questions as Stevie will be monitoring emails during the show week.


Thanks for your patience during this busy time.

Stevie & the Scarlett team.